These include, among others:
- E-Mail-Marketing (Newsletter as well as automated mailings, e.g. to provide downloads)
- Chat Function
- Social Media Publishing & Reporting
Reporting (e.g. traffic sources, accesses, etc.)
- Contact management (e.g. user segmentation & CRM)
- Landing pages and contact forms
This information, as well as the content of our website, is stored on servers of our software partner HubSpot. It can be used by us to contact visitors to our website and to determine which of our company's services are of interest to them.
When you use our websites, your browser automatically transmits certain information to HubSpot's servers to enable an analysis of your behavior on our website. HubSpot only provides us with anonymized information about access times, visited subpages, origin of visitors, country of the user or duration of stay. It is not possible for us to assign the accesses to your person. In particular, HubSpot does not permanently store your IP address, but only infers geographical information and then deletes the address.
We also use Hubspot CRM on this website. The provider is Hubspot Inc. 25 Street, Cambridge, MA 02141 USA (hereinafter referred to as Hubspot CRM). Hubspot CRM enables us, among other things, to manage existing and potential customers as well as customer contacts. With the help of Hubspot CRM, we are able to capture, sort and analyze customer interactions via email, social media or phone across different channels. The personal data collected in this way can be evaluated and used for communication with the potential customer or for marketing measures (e.g. newsletter mailings). With Hubspot CRM, we are also able to record and analyze the user behavior of our contacts on our website.
Furthermore, if you use our contact form, the data you enter will be forwarded to HubSpot servers and stored there. Since the contact form is only intended for business relationships, only general contact information of our contact persons at customers or interested parties is processed. During your input, the specified e-mail address is also forwarded to HubSpot's servers for validation. This enables us to ensure that the email address you provide is valid and that you will receive our response.
We have concluded an order processing contract with Hubspot or Hubspot CRM. This is a contract required by data protection law, which ensures that Hubspot only processes personal data according to our instructions and in compliance with Swiss and European data protection law. Details can be found here: https://www.hubspot.de/data-privacy/privacy-shield.
We use appropriate technical and organizational security measures to protect your personal data stored with us against manipulation, partial or complete loss and against unauthorized access by third parties. Our security measures are continuously adapted and improved in line with technological developments.
Within our website, we use the SSL (Secure Socket Layer) procedure in conjunction with the highest encryption level supported by your browser. You can see whether an individual page of our website is transmitted encrypted by the closed display of the lock symbol in the status bar of your browser.
We retain personal information only as long as deemed necessary to comply with applicable laws and to protect our rights or as long as necessary for the purposes for which it was collected.
Such retention obligations arise in particular from regulations on registration law, on accounting and from tax law. According to these regulations, business communication, concluded contracts and accounting vouchers must be stored for up to 10 years. As far as we no longer need such data from you for the performance of services, the data will be blocked or deleted. In this case, we will only use the data for accounting and tax purposes.
Your rights to information, correction, deletion or complaint
You can request information at any time about all data available in our data collection that concerns you. In particular, you can request information about:
- the processing purposes
- the category of personal data
- the categories of recipients to whom your data have been or will be disclosed
- the planned storage period
In the event of disproportionately high costs, we reserve the right to request proof of identity from you in advance, as well as payment of the actual costs.
Further you are entitled,
- obtain information about the legal basis of the processing;
- immediately demand the correction of incorrect or completion of your personal data stored by us;
- request the erasure of your personal data, unless the processing is necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the assertion or defense of legal claims;
- to request the restriction of the processing of your personal data if (i) the accuracy of the data is disputed by you, (ii) the processing is unlawful but you object to its erasure, (iii) we no longer need the data but you require it for the assertion, exercise or defense of legal claims or (iv) you have objected to the processing;
- Receive your personal data that you have provided to us in a structured, common and machine-readable format or request that it be transferred to another responsible party.
You may revoke your consent at any time. This has the consequence that we may no longer continue the data processing based on this consent for the future.
The exercise of your rights requires that you prove your identity (e.g. by means of a copy of your ID card if your identity cannot be established otherwise). In addition, we reserve the right, in the event of a disproportionately large expense, to demand that you pay the effective costs in advance.
We would like to point out that the exercise of your rights may be subject to legal restrictions. We reserve the right to assert these, e.g. if we are obliged to retain or process certain data, have an overriding interest in doing so (insofar as we are entitled to rely on this) or require them for the assertion of claims. Please note that the exercise of your rights may, under certain circumstances, conflict with contractual agreements and may have corresponding effects on the performance of the contract (e.g. premature termination of the contract or cost consequences). Where this is not already contractually regulated, we will inform you in advance.
You can complain to our data protection advisor or to a supervisory authority at any time. If your personal data is processed on the basis of legitimate interests, you have the right to object to the processing of your personal data if there are grounds for doing so that arise from your particular situation or if the objection is directed against direct marketing. In the latter case, you have a general right to object, which will be implemented by us without specifying a particular situation.
NTC.swiss always endeavors to provide correct and up-to-date information on the website, no warranty is given with regard to the content. All information contained on the NTC.swiss website is non-binding. The published information may be changed, deleted or the publication may be discontinued temporarily or permanently at any time and without prior notice. NTC.swiss does not assume any liability (neither explicit nor implicit) for the correctness, completeness and up-to-dateness of the information provided on the website. In particular, NTC.swiss is not obligated to remove any outdated information from the website or to expressly mark it as such.
Limitation of liability
The use of the content and information provided on the NTC.swiss website is at the sole risk of the user. NTC.swiss disclaims, without limitation, all liability for any loss or damage of any kind, including any direct, indirect or consequential damages, which might be incurred through the use of the NTC.swiss website, or any links to third-party websites. In addition, NTC.swiss disclaims any liability for manipulation of the Internet user's computer system by unauthorized persons.
Links to other websites
Some links on the NTC.swiss website lead to third-party websites. These are completely beyond the control of NTC.swiss, which is why NTC.swiss accepts no responsibility for the accuracy, completeness and legality of the content of such websites or for any offers contained therein. The provider of the site alone is liable for illegal, incorrect or incomplete content and in particular for damage arising from the use or non-use of links.
The entire content of the NTC.swiss website is protected by copyright. Commercial use of the content by any form of reproduction, distribution or modification is prohibited without the prior written consent of NTC.swiss. All property rights remain with NTC.swiss."